Now serving Kansas City service businesses

Your Front Desk. Working 24/7. Powered by AI.

FrontDesk AI answers every call, books every appointment, follows up with every lead, and gives you a full dashboard to see it all — so you stop losing business to voicemail.

No obligation. 30-minute call. We'll show you exactly how it works for your type of business.

FrontDesk AI — Command Center

Today

Sarah M.

Booked 2pm

Incoming call

AI answered

John D.

Confirmed via SMS

Missed → Follow-up

Text sent

Mike R.

New inquiry

Today's Appointments

AI Active
9:00 AM

Karen T.

New Patient Consultation

10:30 AM

David L.

Follow-up Adjustment

2:00 PM

Sarah M.

Initial Exam — booked via AI

3:30 PM

Open Slot

Built forChiropracticDentalHVAC & PlumbingLandscapingMed SpasLaw OfficesPhysical TherapyAuto RepairSalonsVeterinary
The Problem

Every missed call is a missed patient.

You're busy doing the work. Your front desk is overwhelmed, on hold, or clocked out. And your phone keeps ringing.

📞
62%

of calls to small businesses go unanswered

That's more than half your inbound leads going straight to voicemail — or worse, a competitor.

👋
85%

of callers won't try again if they can't reach you

One missed call doesn't just lose a call. It loses the patient. Permanently.

💸
$200+

average revenue lost per missed call

For a busy practice missing 5 calls a day, that's $1,000+ walking out the door. Daily.

The situation most KC business owners are in right now:

  • Front desk staff is handling in-office clients while the phone rings
  • After-hours callers get voicemail and never leave a message
  • Follow-up texts to missed callers happen inconsistently, if at all
  • Appointment reminders go out manually (or don't go out at all)
  • You have no idea how many leads you're actually losing
  • A receptionist hire costs $2,500–$4,000/month before benefits

What it looks like with FrontDesk AI:

  • Every call answered in under 2 rings, 24 hours a day
  • Appointments booked directly into your calendar by the AI
  • Missed callers automatically texted within 60 seconds
  • Reminders sent automatically 24h and 2h before every appointment
  • Full dashboard showing every lead, every conversation, every booking
  • Fraction of the cost of a single part-time receptionist
📹 Video Placeholder · V1

Hear FrontDesk AI Answer a Real Call

A 90-second listen to how the AI handles a new patient inquiry — from greeting to appointment booked.

Record with NotebookLM · Replace src with your video URL

The Platform

One command center. Everything included.

FrontDesk AI isn't just a phone bot. It's a full operations layer for your business — built to work together, not bolted together.

Module 1

AI Voice Receptionist

A natural-sounding AI answers your calls 24/7, handles the conversation intelligently, and books appointments in real time. Not a phone tree. Not a robot. An actual conversation.

  • Answers in under 2 rings, any hour, any day
  • Trained on your specific services, pricing, and FAQs
  • Books into your live calendar — no double booking
  • Handles common questions without you lifting a finger
  • Transfers to you or takes a message when needed

Sample call — Chiropractic office

AI:"Thank you for calling Olathe Family Chiropractic. This is Sarah. How can I help you today?"
Caller:"I've been having lower back pain and wanted to see about getting an appointment."
AI:"Absolutely, I can help with that. Are you a new patient with us, or have you been seen before?"
Caller:"New patient."
AI:"Perfect. We have a new patient consultation available this Thursday at 2pm or Friday at 10am. Which works better for you?"
✓ Appointment booked · Calendar updated · Confirmation text sent

SMS Thread — Missed call follow-up

Hi, this is FrontDesk AI from Olathe Family Chiropractic — we just missed your call. Can we help you get an appointment scheduled? Reply here anytime.

2:14 PM

Yes! I was calling about back pain. Do you have anything this week?

2:22 PM

We do! Thursday at 2pm or Friday at 10am. Which works for you?

2:22 PM

Thursday works

2:23 PM

Perfect — you're booked for Thursday, June 12th at 2:00 PM. We'll send a reminder the day before. See you then! 😊

2:23 PM

Module 2

AI Text Follow-Up

Missed a call? The AI texts that person back within 60 seconds and picks up the conversation in SMS. Most businesses never do this. You'll do it automatically, every time.

  • Missed call → automatic text within 60 seconds
  • Two-way SMS conversation handled by AI
  • Books appointments directly over text
  • Appointment reminders 24h and 2h before
  • Re-engagement texts for no-shows and lapsed clients
Module 3

Smart Calendar

Your availability, always up to date. The AI books directly into your calendar in real time — no back-and-forth, no double bookings, no manual entry. Block time off, set buffer windows, and manage recurring schedules with ease.

  • Real-time booking — no lag
  • Buffer times between appointments
  • Block off unavailable times
  • Multi-provider support
  • Google Calendar sync
Module 4

Unified Conversations

Every text, email, and call log in one threaded view. Stop switching between your phone, your email, and your CRM. See every interaction with every client in one clean inbox — and respond from one place.

  • SMS + email in one inbox
  • Full conversation history per contact
  • AI-handled threads flagged for review
  • Internal notes per client
  • Filter by status or date
Module 5

Opportunities Pipeline

Every inquiry tracked from first contact to active client. See exactly where every lead stands — no guessing, no spreadsheets. Drag and drop through stages and know your close rate at a glance.

  • Kanban pipeline view
  • Stages: New → Booked → Attended → Active
  • Revenue tracking per stage
  • Conversion rate reporting
  • Follow-up task reminders
📹 Video Placeholder · V2

Dashboard Walkthrough — 5 Minutes

A quick tour of the command center: calendar view, conversations inbox, contacts, and your opportunity pipeline.

Record with NotebookLM · Replace src with your video URL

The Process

Up and running in one week.

We handle the setup. You handle the appointments that start rolling in.

01

Discovery Call (60 minutes)

We sit down — virtually or in person — and learn your business inside and out. Your services, your pricing, your hours, your common questions, your scheduling rules. Anything a good receptionist would know, we capture.

By the end of this call, we have everything we need to train your AI. Most clients are surprised how much of this knowledge is already in their heads — we just extract it.

02

Build & Test (3–5 days)

We configure your AI, integrate it with your calendar, set up your command center dashboard, and run test calls. You listen in and approve before we go live. Nothing launches until you're satisfied.

During this phase we also port or forward your existing business number, set up your SMS follow-up sequences, and configure your opportunity pipeline stages to match how your business actually works.

03

Go Live & Stay Sharp

Your AI receptionist goes live. Calls get answered. Appointments get booked. You check the dashboard when you want to. We monitor the system and refine the AI based on real calls in the first two weeks.

After launch we stay hands-on for 30 days — listening to call recordings, improving AI responses, and making sure everything runs exactly as you expected. Then we're available monthly for tune-ups as your business evolves.

Who It's For

Built for the businesses that run on appointments.

If you serve customers who call to book, FrontDesk AI was made for you.

🦷Dental Offices
🏥Chiropractic
💆Med Spas & Salons
🔧HVAC & Plumbing
🌿Landscaping
⚖️Law Offices
🦴Physical Therapy
🚗Auto Repair
🏡Home Services
👁️Optometry
🐾Veterinary
💪Fitness Studios

Don't see your industry? Call us — if you take appointments, we can likely help.

The Local Advantage

Not a faceless SaaS.
Built right here in Kansas City.

Most AI tools for small businesses are built by venture-backed startups in San Francisco who've never met a chiropractor, a plumber, or a salon owner. They build for everyone, which means they work well for no one.

FrontDesk AI is different. It's built and operated by someone in Olathe, Kansas who works with local businesses every day. When you call, you get me — not a support ticket queue in another timezone.

I understand that your clients expect a personal touch. That the KC market has its own rhythms. That local credibility matters when you're trusting someone with how your phone gets answered. I'm your neighbor, not your vendor.

👋

Will Coatney

Olathe, KS · Founder

"I built FrontDesk AI because I watched too many great local businesses lose customers to voicemail. You're working hard inside — I wanted to make sure the phone is working just as hard outside."

🏡

Locally owned

Olathe, KS

📞

Direct support

Real person, fast response

🔧

Custom setup

No cookie-cutter config

🤝

Month-to-month

No long-term contracts

How We Stack Up

The honest comparison.

You have options. Here's what each one actually costs you.

FeatureFrontDesk AIHuman ReceptionistGeneric SaaS (GHL)Nothing
Available 24/7✅❌⚠️ Partial❌
Answers in <2 rings✅❌ Hold times❌❌
Books appointments✅✅⚠️ Complex setup❌
Automatic SMS follow-up✅❌✅❌
Unified conversations dashboard✅❌⚠️ DIY❌
Opportunity pipeline✅❌⚠️ DIY❌
Local KC support✅Varies❌N/A
Setup time~1 week2–4 weeksMonths of DIYN/A
Monthly cost$500–1,500$2,500–4,000$297+ (self-managed)$0 + lost leads
📹 Video Placeholder · V3

Onboarding: What the First Week Looks Like

Walk through the onboarding process from discovery call to go-live — so you know exactly what to expect.

Record with NotebookLM · Replace src with your video URL

Pricing

Simple. Transparent. Local.

No per-user fees. No per-minute charges. No surprise invoices. One monthly rate for everything.

Starter

$597/month

Perfect for solo practitioners and small service businesses.

  • AI voice receptionist (up to 300 calls/mo)
  • Automated SMS follow-up
  • Smart calendar with booking
  • Conversations inbox
  • Client contacts database
  • 1 location
  • 30-day onboarding support
Book a Demo
Most Popular

Growth

$1,197/month

For busy practices that need higher volume and full pipeline management.

  • Everything in Starter
  • Unlimited calls
  • Opportunity pipeline + reporting
  • Multi-provider calendar
  • Re-engagement SMS campaigns
  • Monthly strategy call with us
  • Priority support — direct line
Book a Demo

All plans include a one-time setup fee of $497. Month-to-month after launch. Cancel anytime.

FAQ

Common questions.

More questions? Call (913) 717-7841 — you'll get a real person.

Ready to stop losing business
to voicemail?

Book a 30-minute demo. We'll show you exactly how FrontDesk AI works for your type of business — no slides, no sales pitch. Just a live demo.

Serving Overland Park · Olathe · Shawnee · Lenexa · Lee's Summit · and all KC metro